Luftfahrt-Bundesamt

New interactive complaint form on air passenger rights is online

Date 2019.07.01

The new interactive complaint form on air passenger rights is online since Juli 2019. You can submit your complaint and all your documents via the online-complaint form at https://www2.lba.de/fluggastanzeige_en . This complaint form is to be used only for irregularities in case of compensation and/or care of passengers in case of denied boarding, cancellation, long delay of flights, upgrading and downgrading according to Regulation (EC) No 261/2004.


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