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Air Passengers Rights (refer to: Air Passengers Rights)

Air Passengers Rights

The Luftfahrt-Bundesamt (LBA) is the National Enforcement Body for air Passengers Rights in case of denied boarding, cancellation and long delay of flight and the rights of disabled persons and persons with reduced mobility

Themes and service content

Additional Information

Hotlines / Offices Hours

Customer and Citizen Services/ air passenger's rights
Phone: +49 531 2355 115
Fax: +49 531 2355 1197
Monday to Thursday
from 10:00 a.m. to 13:00 p.m.
air passenger's rights

Licensing
Phone: +49 531 2355-4480
Fax: +49 531 2355-4498
Monday, Tuesday, Thursday:
09:00 a.m. to 15:00 p.m.
Wednesday: 12:00 noon to 15:00 p.m.
Friday: 08:00 a.m to 11:00 a.m.
Licensing

Aircraft Registration
Monday to Friday
from 10:00 a.m. to 12:00 noon
Aircraft Registration

Theoretical Examination
Theoretical Examination

Switchboard
Phone: +49 531 2355-0
Fax: +49 531 2355-9099
Monday - Thursday: 08:00 a.m. to 15:00 p.m.
Friday: 08:00 a.m. to 14:00 p.m.

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